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Thrive Through It Course Development

Alma had the opportunity to work with Dr Delvina Miremadi-Baldino on her eight-module curriculum on developing resilience while attending college. The program broke down resilience across seven components and provided a comprehensive self-assessment with customized downloadable report to encourage and empower students to prioritize where they had the biggest opportunities for growth.

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Sexual Harassment Training Development

In early 2018, Alma worked to develop a comprehensive and engaging Sexual Harassment training. This training was informed by the high profile sexual harassment cases which flooded the public consiousness. It is hoped that this training helps to empower individuals to create and support respectful workplace cultures, and puts in to practice the lessons gleaned from what felt like an endless list of allegations.

Approaching this training in a modular way allows Alma to continually customize the and update content to meet clients’ needs. These updates happen on an annual basis, and as needed.

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Branched Learning Development

In order to increase her familiarity with creating branched learning activities in Articulate Storyline, Alma developed an activity modeled of the Choose Your Own Adventure books she enjoyed as a child. Starting off with familiar story allowed Alma to flesh out alternative storylines, increase the amount of user selected details that would impact the story experience.

Alma has used the skills she built through designing this activity in numerous future projects.

You can enjoy the Choose Your Own Adventure activity Alma developed here (the link will open in a new tab/window).

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Storyteller – LifeAdvantages, LLC

LifeAdvantages, LLC: June 28, 2017 to present

LifeAdvantages is an agile technology company which delivers a broad spectrum of services and content to mid-size Employee Assistance Programs across the United States and internationally.

In her role as Storyteller, Alma acts as lead eLearning developer, occasional multimedia designer, and lead admin for the learning management system. Her duties frequently span development, operations, and content creation teams.

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Annual Inventory Process Updates

Based on experimentation during the previous academic year, Alma generated documentation for a new method of inventorying the equipment in the Digital Media Services loan program. By using the category inventory tool within the loan management system, advisors are able to correct errors in equipment names, equipment categories and capture a time-stamped record of the equipment asset tag. The process was faster and generated more actionable data on the over 2,800 items that were inventoried.

Simultaneously, Alma pilot tested the use of the built in help desk ticketing system for broken or missing equipment. This system had not been used to its greatest potential previously, but the DMS permanent staff are eager to use it to streamline the process of assessing equipment, resolving issues and tracking repeated problems.

The combination of all of this additional data will reinforce recommendations for equipment repair or repurchase.

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Kaltura System Growth Statistics

In August 2014, Alma became the System Administrator and Subject Matter Expert for the Loyola University Chicago instance of Kaltura (branded Loyola Media).

Comparing September 2014 to September 2015, the number of items played increased by 117%, the number of plays increased by 84% and the total minutes viewed increased 251%.

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Annual Equipment Inventory

In preparation for a new academic year, Digital Media Services uses the summer months to process new equipment inventory. This new equipment is added to the equipment loan program to replace old or broken equipment and to expand the offerings to students. During the summer of 2015, over 700 pieces of new equipment was tested, documented and inventoried in the WebCheckout equipment scheduling and reservation software.

In addition to the cataloging process, video and print documentation and support were created for equipment.

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Educause Proposal Reviewer for 2015 Conferences

As a member of Educause, Alma had the opportunity to review proposals for the 2015 Conferences planned for San Diego, Atlanta, and San Antonio. She reviewed ten proposals for the San Antonio conference April 22 – 24, 2015.

Reading the proposals provided insight about hot topics within higher education and technology as well as details regarding conference programming as it functions on a large scale for a nationwide organization. The chief takeaways were the manner of descriptive criteria that were included in the proposal feedback system, and the various formats that were available for topics which did not lend themselves to traditional presentations.

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Digital Media Services Student Advisor Training

In order to train the 30 to 50 students who work within Digital Media Services, the team of five permanent staff use a two-pronged approach with both online and in-person training. The in-person training can only happen once each year based on the needs of the University, but online training is accessible throughout the year, except when it is updated at the end of each summer.

This year, the team of supervisors elected expanded the breadth of the online training (created in Articulate Studio 13) and allow the depth of training to take place in the in-person training days in August and in training activities throughout the semester.

Alma was in charge of adding new information on student services, emergency procedures, as well as a comprehensive picture of where their position impacts the University and its departments as a whole. Alma researched these areas, collaborated with the team on what was worthwhile to include and assembled the information using engagements, videos, narration and quizzes. Alma also scripted, produced and edited a comprehensive set of situational videos and engagements illustrating positive customer service.

During our in person training Alma designed several activities for students to do which tied to the topics that were added to online training. These topics ranged from watching and discussing the FBI Active Shooter video, role playing customer service scenarios, and collaborative communication/storytelling games.

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iPads and Mobile Computing in Education

This presentation has gone through three incarnations, and each of the three has been a different experience.

There are two programs at Loyola University Chicago that involve iPads or other tablets being issued to students, specifically for course work. All told, Alma has prepared and delivered five such presentations and developed an in-depth online training and support resource for anyone interested in using a tablet or mobile device in their courses.

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