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SI and SLA Leader, Tutoring and Academic Success Center

During Alma’s time as a Graduate Assistant at the Tutoring and Academic Success Center, she attended all classes for up to two designated courses per semester and provided small-group tutoring support for that entire class two to three times per week. Alma managed session attendance, planed supplemental lessons to scaffold off of class lecture, and individually worked with students if additional assistance was needed.

Workplace Accomplishments: Employee of the Month (Tutoring Center), February 2008
Student Employee of the Year Nominee (Cleveland State University), 2009-2010 school year

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Store Clerk at Once Upon a Time Toys

Alma provided support to customers by making recommendations, answering questions, wrapping purchases and retrieving items. Most of the clientele of the store were impressed by the thoughtfulness of her recommendations, and valued her opinion as an educator-in-training.

Alma performed and oversaw transactions from initial store greetings to sale and delivery of items, including requests for items to be delivered to parents while children were distracted. She performed inventory upkeep and ran reports, and also balanced the register, created daily deposits and maintained store appearance and stockroom organization. On multiple occasions Alma trained new hires on the operation of the Point of Sale system and customer service expectations. Alma was often responsible for opening and closing the store, and full operations without on-site management.

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Bachelors of Arts: Linguistics

Graduated from Cleveland State University Magna cum Laude: 3.78 GPA

Projects and Papers:

Took Courses:

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Secretary and PR Officer, Cleveland State University Student Ambassadors

The Cleveland State University Student Ambassadors group was operated by the Department of Admissions. The students who were selected for the group were Sophomores through Seniors, generally involved in other extra-curriculars and a rigorous course of study. In Alma’s Junior year she was elected Secretary of the Organization. In her Senior year she was elected PR Officer.

As Ambassadors, the students were invited to many events that were run by Admissions, the President’s Office and University Advancement. They provided organizational support at those events and mingled with guests and alumni of the University.

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Student Tutor, Tutoring and Academic Success Center

Spring 2008 – Spring 2010
Subjects: Anthropology, Art History, English, Linguistics, Mathematics, Photoshop, Physics, and Study Skills.

The Tutoring and Academic Success Center offered two types of tutoring sessions, walk-in tutoring and appointment-based weekly tutoring, Alma did both types of tutoring as well as Supplemental Instruction and Structured Learning Assistance when those programs began.

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Interactive Media Lab Technician

Maxine Goodman-Levin College of Urban Affairs: Interactive Media Lab Technician (November 2005- October 2007)

As an Interactive Media Lab Technician, Alma shot, edited and published video of class lectures and college forum events. She also provided comprehensive on-ground tech support for conferences and events within the college. Alma expanded the multi-media interactivity of the college website and created CD-ROMs for online classes.

Later in her time in that position, Alma authored and distributed DVD copies of the college television series Urban Issues, some of which she was on the production team for (through her Multi-Source Video Production course).

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Video Editor, SmART in the City program DVD, sponsored by the Cleveland Foundation

One of the great benefits of the Film & Digital Media program was the ability to do professional work around the Cleveland area in conjunction with courses. Most of these are featured elsewhere in my CV.

In Alma’s Advanced Video and Audio Editing class, she was given video footage from a summer arts and education program organized by the Cleveland Foundation and she got to edit those hours of footage in to a 2-3 minute montage of interviews and performance. This was then assembled with other similar pieces and presented to the students and foundation donors as a produced DVD in the program at an event, which Alma supported technology for.

Alma ingested and logged DV tape and edited the piece using AVID DV Pro.

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Horizon League Webcasting

After taking a course in Multi-Source Live Video Production, Alma was qualified to join the crew of students who shot the University Men’s and Women’s Basketball games. During her time on staff, she regularly ran cables and set up cameras and tripods on the arena platforms before and after games. In addition, she operated cameras during most games both in the seating areas and immediately court side (on one occasion, Alma was even stepped on by a fast-moving J’Nathan Bullock) and she ran CG, updating scores for several games.

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