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SI/SLA Program Administrative Organization in Blackboard CE 8

By • On • In Instruction and Curriculum Development, Productions, Teams and Groups

In the highly regimented Supplemental Instruction and Structured Learning Assistance programs there is a lot of paperwork.

This communication between students, SI and SLA leaders, faculty and staff helps the program grow through suggestions and comments. In addition it also allows the program coordinator to ensure a somewhat standardized student experience across SI/SLA Leaders. In the past, Cleveland State’s program used hard-copy weekly reports, this lead to large binders and folders and confusing files as well as late submissions.

Alma designed an assessment in the the Tutoring and Academic Success Centers’ Blackboard community, it remained open for a full week so student workers could fill in their paperwork and submit it on time, from any computer. This regimentation helped the staff develop a routine and allowed the program Coordinator to do her review of these reports all at once. Staff were also able to complete the report more quickly as the original report was scaled down to fit into an electronic format and more quantitative metrics were involved.

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Technology Implementation Specialist, Tutoring and Academic Success Center

By • On • In Employment, Instruction and Curriculum Development, Presentations, Teams and Groups

As part of my Graduate Assistant role at the Tutoring and Academic Success Center, Alma had the opportunity to provide technology in-services and implement tools for the organization of the entire tutoring staff (which ranged from 60 to 90 students).

AlmaI focused on finding technology tools that would increase efficiency and communication amongst staff and faculty while not jeopardizing the confidentiality of student records. She implemented those tools with the support of the TASC Coordinator and provided training and support for the use of the tools to the tutors and involved faculty members. Alma also organized the use of social media to increase visibility to students and edited a short promotional video on the programs, which is still in use.

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SI and SLA Leader, Tutoring and Academic Success Center

By • On • In Employment, Instruction and Curriculum Development, Teams and Groups

During Alma’s time as a Graduate Assistant at the Tutoring and Academic Success Center, she attended all classes for up to two designated courses per semester and provided small-group tutoring support for that entire class two to three times per week. Alma managed session attendance, planed supplemental lessons to scaffold off of class lecture, and individually worked with students if additional assistance was needed.

Workplace Accomplishments: Employee of the Month (Tutoring Center), February 2008
Student Employee of the Year Nominee (Cleveland State University), 2009-2010 school year

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Store Clerk at Once Upon a Time Toys

By • On • In Employment, Teams and Groups

Alma provided support to customers by making recommendations, answering questions, wrapping purchases and retrieving items. Most of the clientele of the store were impressed by the thoughtfulness of her recommendations, and valued her opinion as an educator-in-training.

Alma performed and oversaw transactions from initial store greetings to sale and delivery of items, including requests for items to be delivered to parents while children were distracted. She performed inventory upkeep and ran reports, and also balanced the register, created daily deposits and maintained store appearance and stockroom organization. On multiple occasions Alma trained new hires on the operation of the Point of Sale system and customer service expectations. Alma was often responsible for opening and closing the store, and full operations without on-site management.

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Student Tutor, Tutoring and Academic Success Center

By • On • In Employment, Instruction and Curriculum Development

Spring 2008 – Spring 2010
Subjects: Anthropology, Art History, English, Linguistics, Mathematics, Photoshop, Physics, and Study Skills.

The Tutoring and Academic Success Center offered two types of tutoring sessions, walk-in tutoring and appointment-based weekly tutoring, Alma did both types of tutoring as well as Supplemental Instruction and Structured Learning Assistance when those programs began.

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Luxury Seating Prep Crew (Game Day Staff)

By • On • In Employment, Honors, Organizations

Game Day Staff, Luxury Seating: Prep Crew (July 2004-August 2005)

During the 2004 and 2005 baseball seasons, Alma inspected the Luxury Seating fan areas and suites for maintenance, custodial, and supply issues before the start of each home game. She notified various departments of any action required in suites and restocked complimentary newspapers and magazines.  In the 2005 season, Alma delivered complimentary promotional items to the suites during game time.
Workplace Honors: Employee of the Month (Luxury Seating) July 2005

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