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Viking Academic Boot Camp SLA Leader

After graduating, Alma volunteered as an Structured Learning Assistance Leader for the pre-algebra portion of the Viking Academic Boot Camp. This was the second summer she had been part in the program, having been a leader for pre-algebra during its inaugural year (2009).

This was a summer-only program organized by University Advising and Tutoring and Academic Success Center that allows at-risk incoming freshmen to place into a credit-bearing, non-developmental math or English class during their first semester at Cleveland State University.

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SI/SLA Program Administrative Organization in Blackboard CE 8

In the highly regimented Supplemental Instruction and Structured Learning Assistance programs there is a lot of paperwork.

This communication between students, SI and SLA leaders, faculty and staff helps the program grow through suggestions and comments. In addition it also allows the program coordinator to ensure a somewhat standardized student experience across SI/SLA Leaders. In the past, Cleveland State’s program used hard-copy weekly reports, this lead to large binders and folders and confusing files as well as late submissions.

Alma designed an assessment in the the Tutoring and Academic Success Centers’ Blackboard community, it remained open for a full week so student workers could fill in their paperwork and submit it on time, from any computer. This regimentation helped the staff develop a routine and allowed the program Coordinator to do her review of these reports all at once. Staff were also able to complete the report more quickly as the original report was scaled down to fit into an electronic format and more quantitative metrics were involved.

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Technology Implementation Specialist, Tutoring and Academic Success Center

As part of my Graduate Assistant role at the Tutoring and Academic Success Center, Alma had the opportunity to provide technology in-services and implement tools for the organization of the entire tutoring staff (which ranged from 60 to 90 students).

AlmaI focused on finding technology tools that would increase efficiency and communication amongst staff and faculty while not jeopardizing the confidentiality of student records. She implemented those tools with the support of the TASC Coordinator and provided training and support for the use of the tools to the tutors and involved faculty members. Alma also organized the use of social media to increase visibility to students and edited a short promotional video on the programs, which is still in use.

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SI and SLA Leader, Tutoring and Academic Success Center

During Alma’s time as a Graduate Assistant at the Tutoring and Academic Success Center, she attended all classes for up to two designated courses per semester and provided small-group tutoring support for that entire class two to three times per week. Alma managed session attendance, planed supplemental lessons to scaffold off of class lecture, and individually worked with students if additional assistance was needed.

Workplace Accomplishments: Employee of the Month (Tutoring Center), February 2008
Student Employee of the Year Nominee (Cleveland State University), 2009-2010 school year

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Store Clerk at Once Upon a Time Toys

Alma provided support to customers by making recommendations, answering questions, wrapping purchases and retrieving items. Most of the clientele of the store were impressed by the thoughtfulness of her recommendations, and valued her opinion as an educator-in-training.

Alma performed and oversaw transactions from initial store greetings to sale and delivery of items, including requests for items to be delivered to parents while children were distracted. She performed inventory upkeep and ran reports, and also balanced the register, created daily deposits and maintained store appearance and stockroom organization. On multiple occasions Alma trained new hires on the operation of the Point of Sale system and customer service expectations. Alma was often responsible for opening and closing the store, and full operations without on-site management.

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Secretary and PR Officer, Cleveland State University Student Ambassadors

The Cleveland State University Student Ambassadors group was operated by the Department of Admissions. The students who were selected for the group were Sophomores through Seniors, generally involved in other extra-curriculars and a rigorous course of study. In Alma’s Junior year she was elected Secretary of the Organization. In her Senior year she was elected PR Officer.

As Ambassadors, the students were invited to many events that were run by Admissions, the President’s Office and University Advancement. They provided organizational support at those events and mingled with guests and alumni of the University.

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Horizon League Webcasting

After taking a course in Multi-Source Live Video Production, Alma was qualified to join the crew of students who shot the University Men’s and Women’s Basketball games. During her time on staff, she regularly ran cables and set up cameras and tripods on the arena platforms before and after games. In addition, she operated cameras during most games both in the seating areas and immediately court side (on one occasion, Alma was even stepped on by a fast-moving J’Nathan Bullock) and she ran CG, updating scores for several games.

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Media Designer, CSU Theater Production of The Laramie Project

Directed by Dr Michael Mauldin

The Laramie Project documents the lives and reactions of a Wyoming community as they are immersed in the aftermath of the brutal murder of Matthew Sheppard. It contains the moving interviews by witnesses, family and friends and transcripts of court proceedings.

A scene in the play portrays the jarring descent of the national media on to the quite town of Laramie, many productions send all cast members armed with news paraphernalia storming through the audience. This, in addition to a greater integration of digital media in to the play, necessitated a cross-department outreach in Cleveland State University’s production. Alma was involved in a production of this play in high school as a member of house crew, and when she heard that my university was going to be producing it, she was compelled to be even more involved. When Alma heard of the need for a liaison between the Theater Arts department and the School of Communication, she worked with the faculty involved to develop an Independent Study course.

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