In the highly regimented Supplemental Instruction and Structured Learning Assistance programs there is a lot of paperwork.
This communication between students, SI and SLA leaders, faculty and staff helps the program grow through suggestions and comments. In addition it also allows the program coordinator to ensure a somewhat standardized student experience across SI/SLA Leaders. In the past, Cleveland State’s program used hard-copy weekly reports, this lead to large binders and folders and confusing files as well as late submissions.
Alma designed an assessment in the the Tutoring and Academic Success Centers’ Blackboard community, it remained open for a full week so student workers could fill in their paperwork and submit it on time, from any computer. This regimentation helped the staff develop a routine and allowed the program Coordinator to do her review of these reports all at once. Staff were also able to complete the report more quickly as the original report was scaled down to fit into an electronic format and more quantitative metrics were involved.-10-101