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SI/SLA Program Administrative Organization in Blackboard CE 8

In the highly regimented Supplemental Instruction and Structured Learning Assistance programs there is a lot of paperwork.

This communication between students, SI and SLA leaders, faculty and staff helps the program grow through suggestions and comments. In addition it also allows the program coordinator to ensure a somewhat standardized student experience across SI/SLA Leaders. In the past, Cleveland State’s program used hard-copy weekly reports, this lead to large binders and folders and confusing files as well as late submissions.

Alma designed an assessment in the the Tutoring and Academic Success Centers’ Blackboard community, it remained open for a full week so student workers could fill in their paperwork and submit it on time, from any computer. This regimentation helped the staff develop a routine and allowed the program Coordinator to do her review of these reports all at once. Staff were also able to complete the report more quickly as the original report was scaled down to fit into an electronic format and more quantitative metrics were involved.

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Technology Implementation Specialist, Tutoring and Academic Success Center

As part of my Graduate Assistant role at the Tutoring and Academic Success Center, Alma had the opportunity to provide technology in-services and implement tools for the organization of the entire tutoring staff (which ranged from 60 to 90 students).

AlmaI focused on finding technology tools that would increase efficiency and communication amongst staff and faculty while not jeopardizing the confidentiality of student records. She implemented those tools with the support of the TASC Coordinator and provided training and support for the use of the tools to the tutors and involved faculty members. Alma also organized the use of social media to increase visibility to students and edited a short promotional video on the programs, which is still in use.

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Interactive Media Lab Technician

Maxine Goodman-Levin College of Urban Affairs: Interactive Media Lab Technician (November 2005- October 2007)

As an Interactive Media Lab Technician, Alma shot, edited and published video of class lectures and college forum events. She also provided comprehensive on-ground tech support for conferences and events within the college. Alma expanded the multi-media interactivity of the college website and created CD-ROMs for online classes.

Later in her time in that position, Alma authored and distributed DVD copies of the college television series Urban Issues, some of which she was on the production team for (through her Multi-Source Video Production course).

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